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Shipping Policy
At FireUps.in, we strive to deliver your orders promptly and efficiently. Here's what you can expect:- Order Processing: We process orders within 1-4 business days.
- Shipping Time: Delivery times vary, but most orders are delivered within 3-12 business days.
- Shipping Rates: A nominal shipping fee applies to all orders.
- Tracking: You'll receive tracking information via email or SMS once your order ships.
- Delivery Areas: We deliver to most areas across India.Please note that delivery times and rates may vary during peak periods or for remote locations. If you have any questions or concerns, feel free to contact us."
Refund Policy
"At FireUps.in, we want to ensure you're completely satisfied with your purchase. If for any reason you're not, here's our refund policy:- Eligibility: You can initiate a return or refund within 7 days of delivery.
- Refund Process: Please contact our customer support team to initiate the refund process. We'll guide you through the next steps.
- Refund Timeline: Refunds will be processed within 7-10 business days of receiving the returned item.
- Refund Method: Refunds will be issued in the original payment method.
- Conditions: Items must be in their original condition, with all tags and packaging intact.Please note that certain products or orders may have specific refund or return policies. If you have any questions or concerns, feel free to contact us."
Cancellation / Return / Exchange Policy
"At FireUps.in, we understand that sometimes you may need to cancel or return an order. Here's our cancellation, return, and exchange policy:- Cancellation: You can cancel your order within 24 hours of placing it. Please contact our customer support team to initiate the cancellation process.
- Return: You can return an item within 7 days of delivery. Please ensure the item is in its original condition, with all tags and packaging intact.
- Exchange: You can exchange an item within 7 days of delivery. Please ensure the item is in its original condition, with all tags and packaging intact.
- Refund/Exchange Process: Please contact our customer support team to initiate the return or exchange process. We'll guide you through the next steps.
- Conditions: Items must be in their original condition, with all tags and packaging intact.Please note that certain products or orders may have specific cancellation, return, or exchange policies. If you have any questions or concerns, feel free to contact us."
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